Privacy Policy
Darjaah - Shopify Order Management
Introduction
Darjaah ("we," "our," or "us") respects your privacy and is committed to protecting your data. This Privacy Policy explains how our Shopify app handles merchant and customer data in compliance with Shopify's privacy requirements and applicable data protection laws including GDPR and CCPA.
Data We Collect
Order Information
- Order ID and order number
- Order creation date and status
- Financial status and payment gateway names
- Line items and product information
- Total price and currency
- Fulfillment status
- Shipping address (for order fulfillment only)
- Customer phone number (for order notifications)
What We DON'T Collect
- Customer names
- Customer email addresses
- Billing addresses
- Payment card information
- Any other Protected Customer Data (PCD)
How We Use Your Data
Order Processing: To display and manage your orders within the app dashboard
Order Synchronization: To keep your order data up-to-date via Shopify webhooks
App Functionality: To provide you with order management features and analytics
Data Security
We implement industry-standard security measures to protect your data:
All data is stored with encryption
All webhooks are verified
Data Sharing
We do NOT share, sell, or transfer your data to third parties.
Your order data is stored securely and used exclusively within our app to provide you with order management services.
Data Retention & Deletion
We retain your order data only as long as necessary to provide our services:
- When you uninstall the app, we mark your shop as uninstalled
- 48 hours after uninstallation, we receive the
shop/redactwebhook - Upon receiving this webhook, we delete all your shop data from our database
Your Rights
You have the right to:
GDPR/CCPA Compliance
Our app implements mandatory compliance webhooks as required by Shopify:
customers/data_requestHandles customer data access requests
customers/redactHandles customer data deletion requests
shop/redactHandles shop data deletion after app uninstall
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us directly through your Shopify Partner Dashboard or reach out to our support team.